Privacy Policy
Last updated: 02 April 2026
This Privacy Policy explains how Epidermia Aesthetic Solutions Private Limited collects, uses, and protects personal information when you use https://dermamdclinics.com.
This policy is prepared in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law.
Information We Collect
We may collect the following information when users interact with the Website:
Information You Provide
- Name
- Phone number
- Email address
- Information submitted through contact forms
- Messages sent via WhatsApp or email links
Automatically Collected Information
- IP address
- Device information
- Browser type
- Website usage data
Cookies and Tracking Technologies
The Website may use technologies including:
- Google Analytics
- Meta Pixel
- Google Ads conversion tracking
These tools help us understand website usage and improve our services.
Appointment Booking Data
Online appointment booking is processed through the Zenoti platform, which is a third-party appointment management system.
Information entered during the booking process may include:
- name
- phone number
- email address
- treatment selection
Such information is processed through Zenoti’s systems and may be subject to Zenoti’s privacy policies.
Use of Personal Data
Personal information may be used for:
- appointment scheduling
- responding to enquiries
- patient communication
- appointment reminders
- service updates
- marketing communications where permitted
Marketing Communication
By submitting your contact information, you may receive communications via:
- phone
- SMS
related to:
- appointment confirmations
- clinic services
- treatment updates
- promotional offers
Users may opt out of marketing communications at any time.
Data Sharing
Personal information may be shared with:
- appointment management platforms (Zenoti)
- communication platforms
- analytics providers
- regulatory authorities when required by law
We do not sell personal data.
Cross-Platform Services
The Website may link to https://dermamd.in, the Company’s e-commerce platform.
Data collected on that platform is governed by separate privacy policies.
Data Security
We implement reasonable technical and organisational measures to protect personal data from unauthorized access or misuse.
Your Rights
Under the DPDP Act, users may request:
- access to personal data
- correction of information
- withdrawal of consent for marketing communication
Requests may be submitted to support@dermamdclinics.com.
Contact
For privacy-related questions:
Email: support@dermamdclinics.com
Phone: +91 8433867630